A Little About Ordering With UsItems purchased through Prim Folk are sent directly to the customer by their respective designer. Before placing your first order, I highly recommend familiarizing yourself with our ordering and sales policies. Two important things you should know: Returns: Misshipped or damaged items are eligible for a refund/exchange for up to 10 days after you receive your order. E-patterns are non-refundable. If you receive the wrong e-pattern, contact the seller for a new one. Review our return policy for additional details and requirements. Any unsettled disputes may be submitted for mediation at: Resolution Center Order Status: You may check the status of any order 24 hours a day by clicking on the "order status" link at any time. It is the fastest way of getting up-to-date information on which items have been sent, by whom and when. Thank you for visiting our store. Your satisfaction is our reward! |